Privacy Policy

Information we collect

  • We collect personal information directly from you and various sources in fair and legal ways

  • The information we collect about you depends on our relationship with you, but may include your name, contact information, information about how you use our products and services, and information about your preferences, demographics, and interests.

  • We only collect information that is required for, or related to, providing products and services, conducting business and better understanding your needs.

  • For online visitors, we may collect information such as your IP address, the type of your operating system, the time and duration of your visit to our sites, Internet locations you came from, and the web pages you visit within our sites in order to track usage and improve our websites and to improve your experience.  

How we use Personal Information

  • We only use or disclose your personal information for the reasons it’s collected, for other purposes you consent to, or when it is required or allowed by law. This may include sharing personal information with reinsurers, with our agents or representatives or with our service providers. In some cases, and where allowed by law, your personal information may be provided to these people, organizations, service providers and Matthew Patafie employees in jurisdictions other than where it was collected and would therefore be subject to the laws of those jurisdictions. We will not share your personal information, without your consent, with any organization outside our group of companies for the purpose of that organization marketing its products or services to you.

  • We may analyze your information to better understand your needs and what products, services, and promotions may be of interest to you.

  • We will keep your personal information only as long as needed to satisfy the purposes for which it was collected or as required or allowed by law.

  • We aim to keep our records of your personal information as accurate and up to date as is necessary to fulfill the purposes for which it is used. 

Our Privacy Commitment

  • We are committed to handling the personal information under our control with care. We have designated individuals who are responsible for monitoring our ongoing compliance with these Corporate Privacy Principles.

  • We will make information about our privacy policies and practices for managing your personal information available to you.

  • Upon your written request, we will provide you with reasonable access to your personal information and a description of its use or disclosure, as required or permitted by law. You may also verify the accuracy and completeness of your information, and request that it be amended or deleted, if appropriate or permitted by law.